Dear Pham,
The cookie situation is solved, since you had sent us 10 extra cookies to begin with. Great thinking on your part!! With those 10 extra cookies, we now have the correct amount of perfected cookies.
Thank you so very much for your time and attention, and thank you to your hard working team, and Mr Nguyen for all your assistance. We will defintely recommend your products and company to our family and friends in the future.
Ive just received my cookies from BridalCookie and Im very pleased – despite the long journey they are in perfect condition, look very like the website pictures and are very skillfully iced. The service during ordering was very good, and the lead time short. I would recommend these to anyone who wants to add a touch of fun to their wedding!
I’m writing you this e-mail just to let you know what a great experience I had purchasing
with your company. The products I ordered are even more beautiful than on the pictures.
The order was shipped out so quickly and arrived so quickly – it was nice to know my
needs were heard and met. Thank you! And I will definitely remember your company and
refer you any chance I get.
I feel it necessary to acknowledge your assistance regarding our order. We received the
packages yesterday and are very pleased with the product and service you provided.
Thank you so much for all your help. Your quick replies and prompt work makes my
preparation a little less stressful. Thank you once again.
Recently I ordered the Happy Couples as the wedding favors for my upcoming wedding.
I would just like to take this moment to tell you how beautiful these items are and how
wonderful they will look on my tables for favors for my guests. They were fast and the
quality of my purchase exceeds my expectations!
I was surprised when I found your Tuxedo and Dress … and I couldn’t believe the price!
No cookies were broken. That’s good! The
favors were better than I had hoped – so pretty & well presented.
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have received the favors and they all are delicious. By the way, I absolutely adore your
products and I have passed on your site to my friends and family!
Thank you so much for paying close attention to my online order. I have had several
questions and changes made to my order. But your personal attention shows me that
your company really cares about customer satisfaction and making sure our special
day is all that we want it to be.
I am not used to write review. Its the first one I am so satisfied that I need to share my good experience with others.
They look better in real life than on the web, also the price is very competitive. I like your
taste! That’s wonderful! Keep up the good work!
With the experience I had with BridalCookie, I can honestly say your customer service
was excellent. Also, I wasn’t expecting any follow-up service, and received a notice of
when the items were shipped. What great personal service! I really appreciate you and I
will continue to recommend BridalCookie in the future – as well as use them for my own
events!.
BridalCookie had a very user friendly website, with great selection to choose, also I think
you have the best price compared with other online favor shops. I love your personalized
ones, your cookie favor suit with our customs (Chinese tradition). My items arrived in a
timely manner, and I was very pleased with the quality. You can be sure I will be passing
your business name around
Just wanted to thank you for arranging my last minute order of the bride and groom
last week! It was so nice dealing with you and your company–what a refreshing change
to have such terrific customer service! Your service was outstanding…many thanks!!
Thanks again for all of your help!
I purchased favors for my wedding. They were a lot cheaper than anywhere locally and
on the internet. I received the favors yesterday morning. They look great and I’m sure
they will be a big hit! I love them! Thanks so much, I am quite impressed!!
Thank you so much for paying close attention to my online order. I have had several
questions and changes made to my order. But your personal attention shows me that
your company really cares about customer satisfaction and making sure our special
day is all that we want it to be.
I have something to command your sales agent,Ngoc. I changed my mind 3 times when
selecting color of dress on Innocence on my order and I make mistake with shipping
info. Ngoc contacted me immediately to give advices and get shipping info corrected
and get my order processed. She was very kindness, professional and took care of the
problem quickly.
Thank you.
Just to let you know that I have received sample of Vespa cookies and they look beautiful
to me. I’d like to thank you for your prompt service and who knows – we may be ordering
more things from you before the “Big Day”.
Thank you kindly!
I just wanted to comment BridalCookie for their excellent product and customer service.
All of item that I ordered exceeded my expectation! I am so pleased with my wedding
favors – they surely ‘ll make my wedding day that much more memorable. Any questions
I did have were promptly answered. I really happy with my overall experience with your
company and look forward to shopping with the company in the future.
